Xbox One X Factory Refurbished
About this item
- This console is factory refurbished and has been professionally checked and tested by qualified experts.
- The world's most powerful console: games play better on Xbox One X. With 40% more power than any other console, experience immersive true 4K gaming.
- The best in 4K entertainment: watch 4K Blu-ray movies and stream 4K video on Netflix, Amazon, YouTube, and more and experience richer, more luminous colours in games and video with High Dynamic Range technology.
- The only console designed to play the best games of the past, present, and future: play over 2,200 games including more than 200 exclusives and over 600 classics from Xbox 360 and Original Xbox. (Games sold separately.)
- Xbox Game Pass Ultimate: play together with friends and discover your next favourite game. Immerse yourself in a deep library of more than 100 high-quality games. Join the greatest community of gamers on the most advanced multiplayer network. (Membership sold separately.)
- Connect and play with friends and family on Xbox Live, the fastest, most reliable gaming network: the most advanced multiplayer network provides steady gameplay and fast downloads.
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Product details
- Rated : Not PEGI rated
- Package Dimensions : 47 x 31 x 13 cm; 1 kg
- Release date : 20 Aug. 2020
- ASIN : B08DDP3BMY
- Item model number : FMQ-00045
- Best Sellers Rank: 25,954 in PC & Video Games (See Top 100 in PC & Video Games)
- 43 in Xbox One Consoles
- Customer reviews:
Product description
Product Description
Xbox One X 1TB refurbished.
Box Contains
Xbox One X 1TB Refurbished
Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the Xbox One X Factory Refurbished console offers good value for money, with one mentioning its 4K TV gaming experience. The console arrives in perfect condition with a new controller included, and customers report no scratches or marks on the outer case. They appreciate its functionality and graphics quality, with one noting it looks legit straight from Microsoft. However, some customers report receiving units with error E105.
AI-generated from the text of customer reviews
Customers find the Xbox One X Factory Refurbished to be worth the money, describing it as a fantastic item and great console, with one customer highlighting its excellent 4K TV gaming experience.
"...I am very happy I bought this at this super price. Thank you Amazon." Read more
"...Is it worth it? Yes, every penny. It works perfect, no problems (so far, and I'll update if it has any)...." Read more
"...The controller wasn't sealed in the bag either. Still a good buy, but there is no guarantee you will get a brand new looking machine, and that is..." Read more
"...Item is perfect, had it set up now since delivery, no noises and runs perfectly, even games I played on my One S run smoother...." Read more
Customers report that the Xbox One X works perfectly with no problems, and one customer specifically mentions there are no issues with updates.
"...Graphics are awsome and I had no problems with updates etc. I am very happy I bought this at this super price. Thank you Amazon." Read more
"No issues at all with functionality - the machine has worked well since day 1 and is still going strong 6 months later...." Read more
"...Is it worth it? Yes, every penny. It works perfect, no problems (so far, and I'll update if it has any)...." Read more
"...Item is perfect, had it set up now since delivery, no noises and runs perfectly, even games I played on my One S run smoother...." Read more
Customers are satisfied with the Xbox One X's sturdiness, noting that it arrives in great condition and looks brand new, with one customer mentioning it comes with a solid 12-month warranty.
"The Xbox One X arrived in perfect condition and I could not see any scratches or marks on it all and I was very impressed...." Read more
"...BUT then I saw this retailing at £178 with a solid 12-month warranty. And why not?..." Read more
"...Arrived in prefect condition and looks like new.Came with a brand new controller,HDMI lead power lead...." Read more
"...In fact, the console looked brand new and in perfect working order...." Read more
Customers are satisfied with the scratch resistance of the Xbox One X, noting that there are no visible marks on the outer case.
"The Xbox One X arrived in perfect condition and I could not see any scratches or marks on it all and I was very impressed...." Read more
"...Controller was brand new and the console itself had zero scratches or signs its even been used...." Read more
"...Consoles itself appears to be brand new. No marks anyway or signs of use or dust...." Read more
"...The console looks like new with no marks on the outer case at all...." Read more
Customers appreciate that the Xbox One X comes with a new controller and all necessary accessories.
"...Controller was brand new and the console itself had zero scratches or signs its even been used...." Read more
"...Now down to business : It comes with an HDMI of its own, UK power cable, wireless Xbox controller, Xbox Game Pass code..." Read more
"...Arrived in prefect condition and looks like new.Came with a brand new controller,HDMI lead power lead...." Read more
"...new condition it had free trials of gold / gamepass, came with an official controller, cables etc...." Read more
Customers are satisfied with the graphics quality of the Xbox One X, with one customer noting that it looks completely new.
"...Graphics are awsome and I had no problems with updates etc. I am very happy I bought this at this super price. Thank you Amazon." Read more
"...I've connected it to a 28 inch 4k LED monitor and the visuals / graphics are noticeably better than the One S. If you can pick one up for this price..." Read more
"...Everything looks legit straight from Microsoft too, highly recommend!" Read more
"Genuine Xbox x. Looks completely new. All in sealed box with plastic wrap to peel off like new...." Read more
Customers report issues with error E105.
"...Unfortunately the Xbox would only start up with the error screens (if it would have any hdmi output at all), so Microsoft supports answer was to..." Read more
"...Installed games and all seemed okay for 2 weeks then got an E105 error. Managed to resolve and all again seemed okay...." Read more
"...Then the console started to freeze on the dashboard. Now I get error E105 so I factory reset the console removing all of my data...." Read more
Reviews with images

£178 for a 12 warranty Xbox one X? - say no more!
Top reviews from United Kingdom
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- Reviewed in the United Kingdom on 26 August 2020The Xbox One X arrived in perfect condition and I could not see any scratches or marks on it all and I was very impressed. Graphics are awsome and I had no problems with updates etc. I am very happy I bought this at this super price. Thank you Amazon.
- Reviewed in the United Kingdom on 18 May 2025No issues at all with functionality - the machine has worked well since day 1 and is still going strong 6 months later.
I did have an issue with the description of it as refurb good. I don't know what the company consider a 'refurb', but the process certainly didn't include opening up the case to clean what I'm hoping was dried on coke and it also didn't include removing the huge amount of dust buildup in the fan and heatsink. It also didn't include cleaning the controller in any way, which I have to say I found pretty gross.
All in all I can't and won't fault them for the unit functionality but if you're going to sell something as refurbed please actually refurbish it in some way.
- Reviewed in the United Kingdom on 24 August 2020I hate when people rate things 5 stars, this deserves it though.
I'm a play station guy and now I'm wondering if I have missed something all this time.
This thing is a beast, absolute beast of engineering , I'm impressed.
Is it worth it? Yes, every penny. It works perfect, no problems (so far, and I'll update if it has any).
It takes ages to download and install Enhanced Games (but an enhanced game takes 100GB of space, so it makes sense)
Playing 4k at 60fps in games that my GTX1070 couldn't handle is impressive.
- Reviewed in the United Kingdom on 30 August 2020I must have been unlucky because my X came with a couple of scratches around the console housing and loads of light scratches on the bottom of the controller where the battery cover is. The controller wasn't sealed in the bag either. Still a good buy, but there is no guarantee you will get a brand new looking machine, and that is stated on the box itself, which as you would expect and is marked "refurbished". Apart from the included scratches, the console cake with everything that you would expect a new console to come with.
- Reviewed in the United Kingdom on 15 September 2020I wasn’t gonna review it since this was sold out for a while. However, I see it’s back for 299£ so a word of warning from me.
Like some other reviewers here I couldn’t believe the luck I had in getting this when it was 179.99£. Everything worked as expected for around 2-3 weeks. However, yesterday it started having issues. First the connection to Live was hit and miss, a few hours later the output HDMI Signal started acting up. It got worse and only worked around 1 out of 10 start ups. I tried low resolution mode, different factory resets and also tried offline updating from a USB stick (didn’t work - option was greyed out even with a correctly formatted pen drive).
Unfortunately the Xbox would only start up with the error screens (if it would have any hdmi output at all), so Microsoft supports answer was to return or repair it.
Luckily I was still in the returns window so I could send it back to Amazon.
A bit disappointing since I already got a few games and a game pass subscription that I can’t use now.
At 299£, I wouldn’t recommend risking buying this. The next generation Xbox console will be released in under 2 months, and seems a better deal at 450£ and more than double computing power. However, I’m undecided now between the next Xbox or PS5, since this has been a disappointing experience.
- Reviewed in the United Kingdom on 22 September 2020Dispatch was abit of a frustrating experience but once dispatched, delivery was quick and simple as usual.
Item is perfect, had it set up now since delivery, no noises and runs perfectly, even games I played on my One S run smoother. Controller was brand new and the console itself had zero scratches or signs its even been used.
Excellent price (I bought it at 179.99), would highly recommend, even if at £299.
- Reviewed in the United Kingdom on 9 October 2020Received xbox one x and the console was as in as new condition, needed updating before use so ran through update which completed okay on the 3rd attempt. Installed games and all seemed okay for 2 weeks then got an E105 error. Managed to resolve and all again seemed okay. Went to play a Bluray disc at the weekend and error software taking too long to respond. Recommends resetting console back to factory but it took a few days to install games so decided against. Switched on today and an update was available, downloaded but issues installing after multiple attempts E105 error, ran through factory restore and E102 error. Prepairing console then E106 error. Tried Offline USB system update and E101 error. Managed to clear the error and console now reset to factory, tried update but failed. Decided at that point to return as just within 30 day return window. Shame as when it ran it was a great console much better than the xbox one s it was replacing.